Servicedesk plus is smb affordable help desk software loaded with enterprise features. Effortlessly manage users and mailboxes in bulk, and delegate tailormade roles to technicians for effective office 365 management. Customer portal browse solutions click here to look up our knowledge base to find solutions to common problemsqueries. Manageengine supportcenter plus alternatives, competitors. Analyze reports on sla, support rep performance, requests closing rate, support load in different regions, customer feedback, feature commitments, and other key helpdesk metrics. Installation help product issues features pricing license key activation etc. Manageengine supportcenterplus free version download for pc. Manageengine supportcenter plus free downloads and. If a problem involves multiple technicians work, then the technician whoever receives the problem owner of the problem can assign different tasks to different technicians. Frequently asked questions manageengine supportcenter. Manageengine support center plus admin guide zoho corp. It comes in at a reasonable price and is feature rich. A single package for managing your customer help desk needs.
Supportcenter plus archives page 2 of 4 manageengine blog. Manageengine patch manager plus update windows and third. Compare alternatives to manageengine supportcenter plus side by side and find out what other people in your industry are using. Let getapp help you determine if the competition offer better features or value for money. More than 55,000 customers worldwide including 3 out of 5 fortune companies use manageengine for enterprise it management. Using this option you can assign different tasks to different technicians. Os imaging and deployment software manageengine os deployer. In a few simple steps, administrators can capture the disk image of different os versions, customize the images according to the needs of an organizations user roles and departments, and deploy the os images across multiple computers in the network. Generate a multitude of reports as well as audit and create email alerts for critical user activities. Manageengine supportcenter plus is a webbased crm and customer support app that enables companies to effectively manage their account and contact information, customer tickets and service contracts. Manageengine supportcenter plus provides help desk software for customer support, which effectively manages the support system of any business to provide a prominent customer service at an affordable price. Manageengine supportcenter plus the zoho analytics advanced analytics for manageengine supportcenter plus enables you to easily analyze your supportcenter plus scp data. Manageengine servicedesk plus received a rating of 4. Os deployer is a comprehensive solution that automates disk imaging and os deployment.
Aug 26, 2019 what is manageengine servicedesk plus. Zoho analytics advanced analytics connector for manageengine supportcenter plus helps you track the key performance indicators kpis of your helpdesk operations. If you already own or are looking at other manageengine products, it makes more sense, as the integration between products and common tools keeps the learning curve to. Manageengine servicedesk plus is a growing cloudbased asset management software, it is designed to support small, medium and large size business. Quick start guide helps you to start working with the help desk software servicedesk plus with the basic set of configurations. Manageengine servicedesk plus servicedesk plus is a web. Overall, patch manager plus is a solid framework that unifies the updating experience.
From this page, you can search the knowledge base, participate in discussion forums, access faqs frequently asked questions and tutorials, and contact customer support. Top 4 download periodically updates software information of manageengine servicedesk plus 9. It can also be helpful to search for the solution in taskcracker help center. Compare zoho crm vs manageengine supportcenter plus 2020. Jun 26, 2015 quick start guide helps you to start working with the help desk software servicedesk plus with the basic set of configurations. If you already own or are looking at other manageengine products, it makes more sense, as the integration between products and common tools keeps the learning curve to a minimum. Give the details a look, and select the best plan for your business. Supportcenter plus is a webbased customer support software that lets organizations effectively manage customer tickets, contact information, service contracts and their accounts. Follow the onscreen instructions to apply the service pack. Manageengine adaudit plus manageengine adaudit plus is a changeaudit software that provides detailed information on active directory, member servers and file servers via emails and reports on a webbased interface and is used by administrators for audit and compliance needs. Once the upgrade is complete, start supportcenter plus server. It is also useful for complete customer support software, customer service, trouble ticketing and online help desk application. Contact our customer support manageengine supportcenter plus. Manageengine offers powerful, simple and easytodeploy it management products at a price that every business can afford.
It helps you to manage multiple service contracts and related support plans to service your customers on time and bill accordingly. Supportcenter plus help desk software customer support. One assumes that new version number will bring a lot of new functionalists. Servicedesk plus is webbased help desk software built on the itil framework with over 125,000 deployments in more than 100,000 organizations. Submit a ticket click here to raise a ticketrequest to the helpdesk. The manageengine 9010 promise gets you 90% of the features of the big 4 at 10% of the price. Clear the browser cache before accessing the web client. Servicedesk plus is the best product of manageengine, it is also the most sold among their vast range of great applications.
Mar 03, 2014 servicedesk plus is the best product of manageengine, it is also the most sold among their vast range of great applications. We accept most major credit and debit cards, payment by bacs, chaps electronic transfer in gbp sterling, us dollars or euros, purchase order by email, fax. One that i really look forward to is overhauled ui. For the detailed comparison of supportcenter plus editions and features, download our edition comparison guide here. Manageengine supportcenter plus offers the following smb and enterprise pricing packages for users to choose from. For sales information and consulting, you can contact us from this website and one of our manageengine specialists can assist you, or you can choose the live chat button above, during business hours for live assistance otherwise, manageengine offers a comprehensive suite of support services that will enable you to rapidly deploy solutions. Manageengine servicedesk plus 9 released, disappoints. The dataengine xnode server application in zoho manageengine datasecurity plus prior to 6.
1312 1196 5 997 1369 1115 905 1118 1360 1063 368 1598 1180 1152 266 415 1377 305 835 907 1083 500 1480 733 470 822 634 665 1483 646